At Briony Lens, we are dedicated to delivering high-quality photography equipment, cameras, and lenses to customers around the world. This Shipping Policy outlines how we handle order processing, delivery partners, and tracking.

Order Processing
All orders are processed after confirmation. You will receive an order confirmation email once your order is placed, followed by a shipping confirmation when your order is dispatched. Please ensure your shipping address and contact details are accurate to avoid any delivery issues.

Shipping Methods
We work with reliable courier partners to ensure secure delivery of your items. Shipping methods may vary depending on your location, and we choose the most efficient carrier for your destination.

Tracking Your Order
Once your order has shipped, you will receive a tracking number via email. This will allow you to monitor the status and progress of your shipment in real time.

Packaging
All items are securely packed to protect against damage during transit. Fragile items such as lenses and camera bodies are carefully cushioned and sealed to maintain product integrity.

Undeliverable Packages
If a package is undeliverable due to an incorrect address or refusal at the time of delivery, it may be returned to us. In such cases, we will contact you to arrange re-shipment or order cancellation, depending on the situation.

Lost or Damaged Packages
If your order is lost or arrives damaged, please contact us within 48 hours of delivery. Provide your order number and photos (if applicable), and we will investigate and resolve the issue as quickly as possible.

Contact Us
If you have any questions regarding shipping or need assistance with your order, please contact our support team [email protected].